Scottish home maintenance habits revealed
Scotland is a nation of home improvers, new research by FirstPort, the UK’s largest residential property manager, reveals as Scots spend more annually on home improvements and decorating (£270) than…
Delivering Build to Rent: Are you ready?
The UK economy has never been in greater need of high-quality, efficiently managed private housing. But this is nothing new. 2012 saw the publication of the Montague Review as a…
Delivering Build to Rent: Top ten questions answered
The emergent Build to Rent sector is triggering investment and causing a stir amongst the industry. But with any new trend comes a wealth of questions. In part two of…
Customer service excellence: Trust versus transaction
It’s no surprise that many of the UK’s best exemplars of exceptional customer service are drawn from the retail sector, as research data from The Institute of Customer Service consistently…
Build to Rent in Scotland – Getting it right
Build to Rent (BTR) is not a new sector. In fact, it is decades old. But, unlike in the USA and Europe, it has not yet made a significant impact…
Build to Rent: Aligning the stars
The private rental sector has always been with us, for the most part living in the shadow of our cultural obsession with home ownership. Two catalysts in the last quarter…
Changes to the PRHP
From 1st December 2016 the Private Rented Housing Panel (PRHP) and the Home Owner Housing Panel (HOHP) will be known as the First-tier Tribunal for Scotland (Housing and Property Chamber).…
