If you’re having problems paying your account, please call us. We may be able to help. Your mortgage company might be able to help too, they may add the money you owe us to your mortgage.
As well as talking to us, you can also seek free, independent help and advice from the following organisations:
National Debtline
- Phone: Freephone 0808 808 4000
- Web: www.nationaldebtline.co.uk
Citizens Advice
- Phone: 0808 800 9060
- Web: www.cas.org.uk
Step Change Debt Charity
- Phone: Freephone 0800 138 1111
- Web: www.stepchange.org
Civil Legal Advice
- Phone: 0345 345 4 345
- Web: www.gov.uk/civil-legal-advice
Your Property Online gives you 24/7 access to your customer account
