Find answers to your questions
Top 10 Questions
- How can I switch factors?
- What are major works?
- What are the 'service charge budgets'?
- Have we WoWed you? Leave us a compliment...
- Who looks after my communal areas in my development?
- Are there utilities costs I need to think about?
- Can I use the lounge for social activities?
- Our service charges: explained.
- What does my management fee pay for?
- What do I do if I spot a leak?
Common charges
Includes information about what a service charge is.

EWS1
Includes the latest information regarding EWS1 forms for your building.
Repairs & Maintenance
Includes reporting problems, leaks, fencing, keys and fobs.
Payments
Includes online payments, balance service charges and utilities.
Homeowner Queries
Includes some of the most asked about questions by our residents.
Contact & Complaints
Includes information about contacting us.
Send us a message
The easiest way to get in touch with us is to send us your queries using the form below. Once you have sent it, we will get back to you as quickly as possible once we have investigated.
Contact Details
FirstPort Scotland Property Services
0333 321 4077
Mon-Fri // 9am-5pm
Marlborough House
Wigmore Lane
Luton
Beds
LU2 9EX
Press and Media enquiries
01425 632400

24/7 access to your resident’s account